Terms and Conditions

Welcome to Hilogisticz, the leading removal and clearance logistics service provider. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our website or engaging with our services.

1. Service Provision:

Hilogisticz offers professional removal and clearance logistics services to individuals and businesses. Our services include but are not limited to domestic and commercial removals, clearance, packing, storage, and transportation.

2. Quotes and Pricing:

All quotes provided by Hilogisticz are estimates and subject to change. While we strive to provide accurate estimates based on the information provided, the final price may vary depending on factors such as additional services required, changes in circumstances, or unforeseen complications during the service provision. Our quotes are inclusive of Value Added Tax (VAT), unless stated otherwise.

3. Service Agreement:

Upon acceptance of our quote, a service agreement will be established between Hilogisticz and the client. This agreement will outline the scope of services, terms of payment, and other relevant details pertaining to the removal or clearance logistics service.

4. Payment Terms:

Payment for Hilogisticz services is due as per the agreed-upon terms outlined in the service agreement. We accept various payment methods, including but not limited to cash, bank transfer, credit/debit cards, and online payment platforms.

5. Cancellation and Refunds:

Clients may cancel or reschedule services by providing reasonable notice to Hilogisticz. Any deposits or advance payments made may be subject to cancellation fees as outlined in the service agreement. Refunds, if applicable, will be processed in accordance with our refund policy.

6. Liability and Insurance:

While Hilogisticz takes every precaution to ensure the safety and security of your belongings during transportation and handling, we cannot be held liable for any loss, damage, or theft that may occur during the provision of our services. Clients are encouraged to obtain adequate insurance coverage for their belongings.

7. Confidentiality:

HiLogisticz respects the privacy and confidentiality of our clients’ information. We will not disclose or share any personal or sensitive information provided by clients, except as required by law or with the client’s explicit consent.

8. Governing Law:

These terms and conditions shall be governed by and construed in accordance with the laws of of the UK. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of the UK.

By using our website or engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you have any questions or concerns, please contact us at via email or call us anytime.

Date of last update: 18/02/2024